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Rather than building our own proprietary CRM, AgentFire integrates with some of the best 3rd party Real Estate CRM’s on the planet. Most real estate solutions try to cover Website, IDX and CRM themselves – and what does that normally mean for you? It means you end up paying more, for weaker features, that are rarely if ever updated. So by integrating with leading 3rd parties, AgentFire gives our clients access to the best CRM’s – and not only that – when you integrate with a 3rd party CRM – let’s take Follow Up Boss CRM for example (our current client favorite!) – you’ll get a CRM that’s loaded with industry leading features, constantly updated with new features, and all of this at a much lower combined cost. To view complete information on CRM integration, please visit our CRM Integration Addon Page – which include info on costs for integration, how we handle the integration (using ZapierAPI), and a list of our top picks for 3rd party real estate CRM’s! Click to view our CRM integrations.

The base monthly fee covers both your access to support as well as your site hosting fees, plugin upgrades and more. Your site is hosted on a professional grade server hosting environment with CDN deployment. Automatic WordPress updates are performed at the network level and tested to ensure your site is firing on all cylinders. You’ll get automatic feature updates to our own host of plugins as well! In addition, your site is backed up daily, to ensure you never have to worry. Even your demographic & school data through Home Junction (unlimited) is regularly updated!

*Your monthly fee may vary based on the IDX Package you select, as well as MLS pass through fees.

1. We will create a WordPress export file which would include all of your posts, pages and menu structure.
2. You will need to hire a designer to recreate your AgentFire website design, and purchase all required 3rd party software. AgentFire websites are created on proprietary theme that is not transferable outside our network.
3. You will have to reconfigure your IDX account by contacting your IDX vendor. Cancelling AgentFire services will terminate any special pricing deal for IDX services available to our clients exclusively.

We offer unlimited email support, and we’ll help you with whatever you need! Our support team was recently rated in the top 90th percentile on Intercom! (Intercom is the support software used by thousands of top online businesses).

The best way to take advantage of our fantastic support is by emailing [email protected] directly with your question or comment – our average response time is within a few hours and this will allow us to thoroughly investigate your request and consult with other team members if and when necessary.

Alternatively you can visit the AgentFire homepage or support areas for live support from 9am-5pm EST.

The monthly fee begins once your site is provisioned (meaning we start development) as that is when we provision space on our network and activate your theme, plugin, and Home Junction data licenses. This is factored into our pricing.

We take your site’s security very seriously – below is everything we do to secure our network!

1. We back maintain regular backups of our sites and all related data. We keep these backups both on our network for quick recovery, and “off-site” with a different provider in the event of a disaster. So, if our provider were to suddenly implode with no notice, we would at the very least still have all of the data so we could get back online elsewhere without losing any data.

2. We have a dedicated firewall in front of our servers. Our actual servers are disconnected from the outside world and cannot be accessed directly. All traffic, including loading a page on one of our sites, goes through the firewall. This allows us to very quickly spot and block any offending or questionable traffic if (when…) we need to.

3. If there is any traffic that is questionable (but we can’t be 110% confident it is “bad”), or may potentially cause undue stress on our infrastructure (ie: something that could cause slowdown, such as bots and overly-aggressive “uptime checks”) we sandbox it so it does not affect anybody else. We don’t want to block legitimate traffic, so if we’re not completely sure it’s bad traffic, we just isolate it until we know for sure.

4. Nobody—not even AgentFire devs–have direct access to the files that run your site. The only way to upload new files is our deployment system. Those files are run through a series of automated tests, and the upload is halted if something fails or there is anything questionable about them.

5. We are a managed service, so no clients are able to upload via FTP or install their own plugins. All such requests have to go through AgentFire support. Any additional plugins that may be requested are tested and vetted through senior support and DevOps staff to ensure that they do not compromise our network. This is done before such plugins come anywhere near live sites.

6. All code that we write internally for our own plugins and frameworks is reviewed by at least one or two other developers before being considered for deployment on a live site.

7. We have not had a verified hack to date.
In short: we have physical barriers in place to prevent unauthorized access to our systems, as well as tools in place to prevent *US* from accessing them directly unless authorized by senior system administration staff. Mistakes happen—better to be safe than sorry!