Grow your local Google Business Profile audience with proven tactics to increase visibility, attract local customers, and drive more engagement.
Branding & Design Lead Generation Technology
Growing your Google Business Profile audience begins with understanding how the platform works and why it matters, especially at the local level. This guide explains the fundamentals of Google Business Profile (GBP) and how it supports local visibility.
Today, most local searches begin on Google. This includes people looking for services, directions, reviews, and contact information. A properly set up Google Business Profile as a realtor allows a business to appear in key locations across Google Search and Maps.
For real estate professionals, this profile is often one of the first results seen when someone searches for an agent or brokerage in a specific area. Appearing in this space can improve discovery by people already looking for agents nearby.
Why a Google Business Profile Matters for Local Visibility
A Google Business Profile is a free listing that appears in Google Search and Google Maps. It contains business details such as:
- Name
- Address
- Phone number
- Website
- Hours of operation
- Photos
- Customer reviews
When optimized, the profile can appear in the “Local Pack,” which is the group of business listings shown at the top of search results when users search with local intent.
According to recent data, 85% of consumers visit a local business within a week of discovering that business online. This means that once a user finds a local business, such as a real estate agent in their neighborhood or a brokerage in their city, they are highly likely to engage with it further.
For businesses that appear in the Local Pack, visibility increases significantly. These listings are placed above standard search results and are supported by map markers, star ratings, and other trust signals.
GBP influences how and where a business appears in search results, helping you improve your Google ranking. It also affects whether users call the business, visit the website, or request directions.
For real estate professionals, the profile can serve as a local anchor point. When someone searches for homes or agents in a specific area, a complete and active GBP can help connect that searcher to the agent’s brand, especially when combined with local SEO for real estate.
Key Factors That Influence GBP Rankings
Google uses several factors to decide which business profiles appear in local search results. Understanding these factors, along with Google ranking factors, helps you improve your profile’s visibility.
1. Complete and Accurate Information
Google favors profiles that include all core business information. Incomplete or inconsistent information can reduce your profile’s ability to appear in relevant searches.
Required profile elements:
- Business Name: Use your exact business name without keywords or location terms
- Address: Include your full address with suite number if applicable
- Phone Number: Use a local number that connects directly to your business
- Website: Link to your homepage or a location-specific page
- Business Hours: Set accurate hours and update them for holidays
- Business Description: Write a clear summary of what your business does
All of this information should match what appears on your website and other online listings. Consistency helps Google verify that your business is legitimate.
2. Primary and Secondary Categories
Categories tell Google what your business does and when to show it in search results. The primary category has the strongest impact on rankings.
Real estate professionals typically select from categories like:
- Real Estate Agent
- Real Estate Agency
- Real Estate Broker
- Property Management Company
Choose the category that most accurately describes your main service. Add secondary categories only if they represent additional services you offer.
3. Reviews and Ratings
Reviews affect both rankings and user decisions. Profiles with more positive reviews tend to appear higher in local search results.
How reviews impact your profile:
- Quantity: More reviews signal popularity
- Quality: Higher star ratings improve perception
- Recency: Fresh reviews show active business
- Responses: Replying to reviews demonstrates engagement
Encouraging satisfied clients to leave reviews is an effective way to get more Google reviews and creates a positive feedback loop that can improve visibility over time.
4. Profile Activity
Google looks at how often your profile is updated and how users interact with it. Regular posts, photo updates, and Q&A responses signal that your business is active and help you generate organic visits.
Setting Up Your Profile for Success
Creating a complete profile from the start helps establish visibility faster. Here’s how to set up your Google Business Profile correctly:
- Visit business.google.com and sign in with a Google account
- Enter your business name and check if it already exists
- Add your address (or service area for mobile businesses)
- Select your primary category
- Add your phone number and website
- Verify your business (usually through a postcard sent to your address)
- Complete all additional information once verified
The verification step is crucial. Your profile won’t appear in search results until Google confirms you own or manage the business.
Optimizing Photos for Better Engagement
Photos significantly impact how users perceive your business. They also affect engagement rates, which can influence rankings.
For real estate professionals, these photo types are particularly effective:
- Profile photo: A professional headshot or logo
- Cover photo: Your office exterior or a high-quality property image
- Team photos: Images of you and your team in professional settings
- Property photos: Examples of listings you’ve sold or currently represent
- Interior office photos: Shows your workspace to potential clients
Photo best practices:
- Use high-resolution images (at least 720 x 720 pixels)
- Upload photos regularly (weekly if possible)
- Include captions that describe what’s shown
- Avoid stock photos when possible
- Make sure photos accurately represent your business
Creating Effective Google Posts
Google Posts appear directly on your profile and help keep it fresh and engaging. These posts can include text, images, and call-to-action buttons.
Types of posts that work well for real estate professionals:
- New Listings: Announce properties that just hit the market
- Just Sold: Celebrate recent sales (with seller permission)
- Market Updates: Share local real estate trends and statistics
- Events: Promote open houses or community events
- Tips and Advice: Offer helpful information for buyers and sellers
Posts remain visible for seven days before moving to the archive. Events can be scheduled to appear until their end date.
To create effective posts:
- Keep text concise (under 300 characters for best visibility)
- Include a high-quality image
- Add a clear call-to-action button
- Post at least once per week for consistent visibility
Managing Reviews Strategically
Reviews directly impact both your rankings and how potential clients perceive your business. A strategic approach to reviews can significantly improve your profile’s performance.
Requesting Reviews
The best time to ask for a review is right after a positive experience, such as after closing on a property. At this point, the client’s satisfaction is high, and details are fresh in their mind.
Ways to request reviews:
- Send a follow-up email with a direct link to your review page
- Include review requests in your closing package
- Add a review link to your email signature
- Text a review link after a successful meeting
When asking for reviews, keep it simple: “If you were happy with your experience, I’d appreciate it if you could share your thoughts on Google.”
Responding to Reviews
Every review deserves a response, whether positive or negative. Responses show that you value client feedback and are actively engaged with your profile.
For positive reviews:
- Thank the reviewer by name
- Express genuine appreciation
- Reinforce something specific they mentioned
- Keep it brief but personal
For negative reviews:
- Respond professionally and calmly
- Acknowledge their concern
- Take responsibility where appropriate
- Offer to resolve the issue offline
- Provide contact information for follow-up
Remember that your responses are public and potential clients will read them. How you handle criticism says a lot about your business approach.
Using GBP Insights to Improve Performance
Google Business Profile Insights provides valuable data about how people find and interact with your profile. This information helps you make strategic improvements.
Key metrics to monitor:
- How customers find you: Direct (searched for your business) vs. Discovery (searched for a category, product, or service)
- Search queries: The exact terms people used to find your profile
- Customer actions: Calls, website visits, and direction requests
- Photo views: How often your photos are viewed compared to similar businesses
To access Insights:
- Sign in to your Google Business Profile
- Click on “Performance” in the menu
- View data for different time periods and metrics
Use this data to identify patterns and opportunities. For example, if certain search terms frequently lead people to your profile, consider incorporating those terms in your business description or posts.
Creating a Maintenance Schedule
Maintaining an active Google Business Profile requires ongoing attention. Creating a simple schedule helps ensure nothing falls through the cracks.
Weekly tasks:
- Post at least one update
- Respond to new reviews
- Check for and answer questions
- Upload one new photo
Monthly tasks:
- Review Insights data
- Update business information if needed
- Check competitor profiles for ideas
- Refresh seasonal content
Quarterly tasks:
- Audit all profile information for accuracy
- Update team photos if staff has changed
- Review and update service offerings
- Check that hours and holiday schedules are current
A well-maintained profile signals to both Google and potential clients that your business is active and engaged.
Integrating GBP with Your Website
Your Google Business Profile and website should work together to improve your overall online presence. Here are ways to create effective integration:
- Add your GBP review link to your website
- Embed Google Maps on your contact page
- Create content that addresses common search queries from your GBP Insights
- Ensure NAP (Name, Address, Phone) information is identical on both platforms
- Link from your website to specific GBP posts for special announcements
This integration helps reinforce your local presence and creates a consistent experience for potential clients moving between platforms.
For real estate professionals using AgentFire websites, the hyperlocal real estate content features align perfectly with Google Business Profile optimization. The area guides and neighborhood expertise demonstrated on your website complement the local focus of your GBP.
Next Steps for Expanding Your Local Reach
A well-optimized Google Business Profile is a powerful tool for connecting with local clients. By focusing on complete information, regular updates, strategic review management, and data-driven improvements, you can significantly increase your local visibility.
Remember that GBP optimization is not a one-time task but an ongoing process. The businesses that maintain consistent activity tend to see the best results over time.
Ready to take your online presence beyond Google? Book a Demo at https://agentfire.com/schedule-a-demo/ to learn how AgentFire’s brand-focused websites integrate seamlessly with your Google Business Profile for maximum local impact.
Frequently Asked Questions About Google Business Profile Growth
How long does it take to see results from optimizing my Google Business Profile?
Most businesses see improved visibility within 2-4 weeks after making comprehensive optimizations, though competitive markets may require longer timeframes.
Can I use my personal Google account to manage my business profile?
Yes, you can use your personal Google account, but you may want to create a business-specific account if multiple team members need access.
How can real estate agents showcase specific neighborhoods in their Google Business Profile?
Use area-specific posts, mention neighborhoods in your business description, and create a service area that includes all neighborhoods you serve.