ChatGPT is Transforming Real Estate Agent Responsibilities

ChatGPT is Transforming Real Estate Agent Responsibilities

Only a few months after its release, ChatGPT has already changed the way real estate agents do business. This is why it's made such a big impact and how to make the most of the tool.

Realtor Success Tips Tech Tips

Danielle Taffe
Content Creator
Table Of Contents

In today’s digital age, staying ahead in the real estate market requires smart tools and strategies. 

This is where ChatGPT comes in; a sophisticated AI language program that is transforming the way real estate agents approach marketing. 

ChatGPT is the artificial intelligence chatbot causing a stir in every tech-adjacent industry. Developed by San Francisco-based company, OpenAI, this tool gained hundreds of millions of users in just a few short months. Real estate agents were part of the early crowd to put ChatGPT to professional use.

What Makes Chat GPT Unique?

At first glimpse, the question arises – what’s the difference between this tool and Google or any other search engine?

Before getting into the practical real estate applications, it’s essential to understand what ChatGPT is. 

ChatGPT is a complex AI language program that uses machine learning to understand and create human-like text based on the prompts given by the user. It can assist with various tasks, from drafting emails to creating compelling content for property listings.

It allows users to type in natural language prompts (questions) and receive conversational answers based on online information. Some responses are so human-sounding, that they can be copied and pasted seamlessly (not that we’re encouraging this).

The bot records the tone and topic of your previous conversations, combined with scouring the web to give you the most uniquely useful answers. Similar to an encyclopedia, but better. With all of the human interactions it gathers y the second, the tool is constantly improving itself and becoming more accurate.

As with everything in life, there’s a catch: humans aren’t always correct. ChatGPT is known for occasionally giving off-the-wall answers in convincing language. Additionally, it is currently limited to data up to 2021. As a real estate agent, you should never accept every sentence AI gives you as correct. Always edit for accuracy.

How is Chat GPT Used By Real Estate Agents?

Chat GPT automates a wide range of repetitive tasks that are often a hassle for real estate agents.

The real estate industry is highly competitive, and effective marketing is crucial for standing out.

ChatGPT is helping agents by:

  •  Automating repetitive tasks and freeing up time to focus on building client relationships and closing deals.
  • Consistently making sure that all marketing materials are professional and free of errors
  • Making it easy to scale multiple listings and marketing campaigns simultaneously without sacrificing quality.

Let’s explore some detailed, practical ways real estate agents are using ChatGPT to enhance their marketing efforts.

real estate email marketing chatgpt

Real Estate Email Marketing

Email marketing has long reigned as the most a powerful digital marketing tool for real estate agents. ChatGPT can help create personalized email text that resonate with all of your client, whether they are first-time homebuyers, or  experienced sellers.

Having trouble coming up with a killer email subject line? Ask ChatGPT. It’s as simple as typing in your request. For example, try  “Write a subject line for a marketing email about selling eco-friendly homes.” To this prompt, ChatGPT delivered answers such as “Find Your Dream Home and Save the Planet: Discover Our Eco-Friendly Homes” and “Discover the Future of Sustainable Living with Our Eco-Friendly Homes”.

Put these subject lines to the test with an A/B email test. Send half of your email list with one heading, then send the other half of your email with the other heading. Note which email received the highest opens and clicks, and let that give you an idea of what your next subject line should look like.

An example prompt you could use to create email body text could be, “Write an email to a potential buyer interested in 2-bedroom condos in Portland emphasizing upcoming open houses.”

Generated Email: “Great news! We have several upcoming open houses for beautiful 2-bedroom condos in Portland that we think you’ll love. These properties offer fantastic amenities, prime locations, and modern designs perfect for your needs.

Join us this weekend to explore your future home and experience firsthand what these condos have to offer. 

Our open house schedule is as follows:

(Date and Time) I look forward to seeing you there!”

Text Message

Text messaging clients and professional connections can get tricky. A professional conversation through a casual medium makes it hard to distinguish which tone is appropriate.

Chat GPT can help you come up with professional responses in non-robotic-sounding language (ironic, we know). At the least, you’ll know what you could write by asking the tool.

Create Effective CTAs

Every piece of your real estate marketing content should end with a CTA that encourages readers to take action. However, we can often get stuck in typing up repetitive requests. ChatGTP helps realtors by offering a few options for how you can improve your CTAs.

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Outlining Client-focused Blogs

As a real estate agent who interacts directly with your clients, you should have a good idea of what they want. These relationships should be the first research point for your blog topics. On a slow day, however, ChatGPT can help you throw together a relevant blog quickly. You can even advise the chatbot on what perspective you’d like them to take while delivering the answer. For example, ask ChatGPT to ” act as a realtor and give me tips on staging a home.”

Example Prompt: “Write a blog outline about the top 3 home staging tips to sell your home quickly.”

Generated Blog outline: “Introduction

  • Brief overview of the importance of home staging in the real estate market.
  • Mention how effective staging can lead to quicker sales and higher offers.

Tip 1: Declutter and Depersonalize

  • Explanation of how removing personal items and excess clutter creates a neutral space.
  • Practical steps: decluttering, storing personal items, and minimizing furniture.

Tip 2: Enhance Curb Appeal

  • Importance of first impressions when buyers approach the home.
  • Simple improvements: lawn care, planting flowers, painting the front door, and cleaning pathways.

Tip 3: Create Inviting Spaces

  • Tips for arranging furniture to maximize space and create a flow.
  • Importance of light: opening curtains, adding lamps, and ensuring good lighting.


  • Recap of the three tips and their benefits.
  • Call to action: contact a professional stager or real estate agent for additional help.

Lead Generation

ChatGPT may not be able to contact referrals on your behalf, but it can help you with your lead generation process.

For example, ask ChatGPT for relevant real estate SEO keywords to use in your next piece of online content. You can even specify for SEO keywords around a specific topic within the real estate industry.

Not sure what to write in your next campaign? ChatGPT will brainstorm a few ideas of copy that you can add. Try a prompt such as “write a press release to advertise a real estate listing in (property address)” to get a super precise result.

Provide Neighborhood Information

For general neighborhood information, ChatGPT could be an interesting resource. However, artificial intelligence has its limits and we have to keep in mind that the data maybe be slightly out of date or influenced by other opinions online.

Interested clients can use ChatGPT to ask about a neighborhood’s amenities, past crime rates, schools, past sold prices, recreation centres, etc. This can speed up the process of choosing where to buy a property.

Improve Agent-Client Relationships

If you’re not sure how to answer a client question about a specific real estate issue, ChatGPT is a resource that could help out. Imagine your client has a question about a mortgage payment. ChatGPT can give some well-research, location-specific feedback. Not sure if it the right time for your client to buy or rent? Chat GPT can offer stats on home sales in recent years.

If you choose to use ChatGPT as a resource for answering frequently asked questions, remember to double-check your answers if possible.

property listing descriptions with chatgpt

Write Property Listings

Not every real estate agent is a wordsmith. High-quality, well-written real estate listings are crucial to attracting the right clients, yet not many real estate agents have the necessary skills. ChatGPT can spice up listing for residential or commercial real estate. Type in the address and request a property listing. This tool will include information about unique qualities, amenities, location, and real estate market trends in the area.

A well-crafted property description can make a significant difference in attracting potential buyers. ChatGPT can generate clear and engaging descriptions that highlight the unique features of each property. The tool tends to focus on highlighting key features such as the number of bedrooms. Location, and unique appliances with a story-telling tone. 

An example prompt you could use for to generate a great listing description could be,

“Generate a description for a 3-bedroom townhouse just outside of Austin with a rooftop pool, traditional kitchen, and located close to public transport.”

Here’s the description that ChatGPT Generated for us: 

Generated Description: 

“Discover luxurious living just outside of Austin in this exquisite 3-bedroom townhouse. Featuring a beautifully traditional kitchen equipped with high-end appliances and elegant cabinetry, this home is a chef’s delight and perfect for entertaining.

The crown jewel of this property is the private rooftop pool, providing a tranquil oasis with breathtaking views.”

Generating Social Media Content

Maintaining an active social media presence is crucial for anyone looking for success on the platforms, especially real estate agents. ChatGPT generates engaging post text and ideas for social platforms like Facebook, Instagram, and X, helping you attract and retain current and future clients. 

Example Caption: “Discover your dream home in the heart of suburban upstate New York! 🏡 This stunning 4-bedroom house offers spacious living areas, modern amenities, and a serene neighborhood perfect for families. 🌳✨

📍 Prime location with excellent schools, parks, and shopping nearby.

🛏 4 Bedrooms

🛁 3 Bathrooms

🍽 Modern Kitchen

🌿 Beautiful Backyard

Don’t miss out on this incredible opportunity! Contact us today to schedule a viewing and make this beautiful house your new home. 🏡❤️

#NewListing #DreamHome #UpstateNY #RealEstate #HomeSweetHome #SuburbanLiving

Enhancing Customer Service

Exceptional client attention is what will determine whether you receive referrals from past clients, or those very clients come back to do business with you. Agents can use ChatGPT to respond to client inquiries quickly and professionally, ensuring a natural communication experience.

Example Prompt: “Write an email response to a client asking about the basic process of buying a home in Ohio.”

Generated Response: “Thank you for your inquiry! In Ohio, the home buying process typically involves: determining your budget and getting pre-approved for a mortgage, finding a real estate agent, starting your home search, making an offer, completing a home inspection and appraisal, finalizing the mortgage, and closing the deal. I’m here to guide you through each step and answer any questions you have along the way. Let’s schedule a call to discuss your specific needs and get started on finding your dream home in Ohio!”

How to Integrate ChatGPT into Your Workflow

To ensure that you consistently take advantage of the benefits of ChatGPT, it is crucial to integrate it seamlessly into your regular workflow. Here are some tips:

Train and Familiarize Yourself with the Program: Spend time learning how to utilize ChatGPT effectively. Practice using all of its capabilities and limitations to make the most of it. 

Customize Your Prompts: Be strategic with the phrasing of your prompts and tailor the AI’s responses to match your brand’s voice and style.

Always Double Check: Use ChatGPT to handle repetitive tasks, but make sure to review and personalize content to maintain a human voice.

real estate agent hold chatgpt symbol

Ethics of AI and Best Practices

While leveraging AI for real estate marketing offers numerous benefits, it’s important to consider ethical implications and best practices:

1. Be transparent with your clients when you use AI in your communications. You don’t always need to tell them directly. However, answer honestly if they ask. This builds trust and ensures they know that some responses may be automated.

2. Ensure that any data ChatGPT uses is handled safely and that publishing it complies with relevant privacy regulations.

3. We can’t emphasize this one enough: always review and edit AI-generated content for accuracy and appropriateness. AI is meant to help, not replace, human oversight.

Tips for Using ChatGPT

  1. The more specific ChatGPT prompts are, the better answers it can spit out.
  2. Avoid asking questions that are too broad (e.g. “What do clients want?”)
  3. Consider results as a starting point for further research.

Wrapping Up…

Let’s address one major concern: ChatGPT won’t replace real estate professionals anytime soon. In fact, the tool is helping agents automate repetitive tasks that can take away from their performance.

It’s crucial to maintain a balance between automation and human touch. With ethical understanding and best practices in mind, ChatGPT is a valuable asset in staying competitive and meeting the evolving needs of real estate clients.

At this stage, artificial intelligence is making strides to minimize extra work and keep up with the growing need for reliable online content. Don’t be afraid to integrate these tools into your daily practice. With caution, they can save real estate agents tons of time in the long run.

Embrace the future of real estate marketing with ChatGPT, and watch your business thrive as you connect with clients in innovative and meaningful ways.

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